Frequently Asked Questions

Booking your trips with a travel advisor gives you a dedicated advocate, expert-level access, and exclusive perks and upgrades unavailable through online booking. We manage every detail of your journey, from first inquiry to return home, so you can simply enjoy the experience.

The one-time planning fee, applied before your itinerary is created, covers the in-depth research, destination expertise, and personalized coordination behind every detail of a custom trip.

We specialize in fully custom, all-inclusive journeys. For anything outside this focus, such as theme park vacations, road trips, or standalone services, we're happy to point you toward a trusted specialist so your trip is always in the right hands.

Yes, many of our travel partners offer deposit and flexible payment options, allowing the cost of your trip to be spread out ahead of departure.

Every trip starts with a conversation. Complete a short trip inquiry to begin, and our team will follow up to schedule a consultation where we start designing your journey.

The earlier planning begins, the more options remain available. Every trip is different, but here's a general guide:

• Resorts and tours: 6 to 12 months
• Cruises: 12 to 18 months; peak season travel, 9 to 12 months
• Luxury or bucket list trips: 12+ months

For a tailored answer specific to your travel plans, contact us at booknow@andrewburnstravelco.com.

Absolutely. The first proposal is a starting point, not a final answer. Your feedback is what helps us refine the itinerary until it's exactly right.

Air travel is arranged as part of full itineraries, built into trips with no separate fee. This ensures every leg of your journey is handled with the same level of care.

No, we work exclusively with trusted hotels and resorts, ensuring every stay meets a guaranteed standard of quality, service, and support throughout your trip.

We plan journeys across Europe, Africa, Asia, South America, Central America, the Caribbean, and Oceania, including Hawaii. However, our list is always growing. Contact us at booknow@andrewburnstravelco.com to see if we're a fit for your destination.

We provide support before and during your trip, and we'll step in to resolve any issues with travel partners on your behalf. You're never on your own.

Cancellation terms vary by supplier and are outlined as part of every itinerary. Travel insurance is recommended for every journey, safeguarding your investment.

Travel insurance is a recommended part of every itinerary, protecting your investment against cancellations, emergencies, and disruptions while offering genuine peace of mind.

Your complete digital itinerary, including all final confirmations, documents, and day-to-day details, arrives 10 to 14 days before departure.

Yes, it's one of our specialties. We design luxury African safaris and curated bucket-list experiences, built on firsthand knowledge of the reserves, lodges and guides that actually deliver.