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Frequently Asked Questions
General Questions
What does Andrew Burns Travel Co. do?
I specialize in crafting personalized travel experiences, including all-inclusive vacations, luxury getaways, cruises, safaris, and adventure trips.
Why should I book with a travel advisor instead of online?
I provide expert recommendations, exclusive perks, and personalized service—saving you time, stress, and often money. I handle everything from planning to support during your trip.
Do you charge a fee for your services?
Yes, I charge a professional travel planning fee. This ensures expert research, personalized recommendations, and seamless coordination. Contact me to learn more about my services.
Do you book all types of travel?
I focus on curated travel experiences and do not book:
- Standalone flights
- Vacation rentals (Airbnb, VRBO)
- Destination weddings
- Multi-destination road trips
- Disney or Universal Studios vacations
Do you offer payment plans?
Yes! Many of my travel partners offer deposit options and flexible payment plans, making it easier to budget for your trip.
Planning & Booking
How do I start the trip planning process?
Simply fill out my inquiry form, email me at booknow@andrewburnstravelco.com, or schedule a consultation. I’ll gather details and curate options tailored to you.
How far in advance should I book my trip?
For the best availability and pricing, I recommend booking:
- All-Inclusive Resorts & Tours: 6-12 months in advance
- Cruises: 12-18 months in advance
- Holiday & Peak Season Travel: At least 9-12 months ahead
- Luxury & Customized Itineraries: 12+ months in advance
Can I make changes to my trip proposal?
Yes! The initial proposal is a starting point, not the final itinerary. The more feedback you provide, the better I can tailor the experience to your preferences.
Can my trip itinerary be itemized?
Your vacation package is invoiced as a complete experience, covering all agreed-upon components. Many supplier contracts do not allow for itemized pricing.
Do you book flights?
Yes, I can book flights for you, but airlines do not pay commissions on airfare, so a booking fee applies. I often recommend booking directly with the airline for easier management of changes or cancellations.
Do you book accommodations through Airbnb or VRBO?
No, I do not book Airbnb or VRBO due to liability concerns. I work with trusted hotel and resort partners to ensure a seamless, secure experience.
Are there destinations you do not book?
I’d love to hear your vision! However, if I am not an expert or do not have trusted on-the-ground suppliers in a destination, I will point you in the right direction.
During & After Travel
What if I need help while traveling?
I provide support before and during your trip. If an issue arises, contact me, and I’ll assist in resolving it with my travel partners.
What happens if I need to cancel my trip?
Cancellation policies vary by supplier. I will guide you through your options, including any travel insurance coverage if purchased.
Do you recommend travel insurance?
Absolutely! Travel insurance protects your investment in case of unexpected cancellations, medical emergencies, or travel disruptions. After submitting your trip deposit, I will provide a quote or you can explore other providers.
When will I receive my final itinerary?
Your finalized itinerary will be available 10-14 days before departure. You will receive a digital version for easy access.
Do you plan African safaris and other bucket-list trips?
Yes! I specialize in luxury African safaris and curated experiences worldwide, working with top partners to deliver seamless, once-in-a-lifetime adventures.